Testimonials

Sansui AU 9900, AU 9500, TU 9900 - Bill has the perfect approach for audio restorations. He listens to the customer and determines every detail of the process that he will undertake in order to reach the desired results.

Music details that had been missing previously were revealed impressively by each of the units he has restored for me.

Bill has always improved the original specs exceedingly, especially in regards to the percentages of total harmonic distortion and noise floor levels. The music produced by units serviced by Bill seems to appear out of nowhere and missing nothing. J.I., TN, March, 2020

 


 

McIntosh Mac 1700 - My MAC 1700 was damaged when it was shipped to me and I reached out to Cherish 44 Laboratories to repair the unit. Bill went above and beyond my expectations in servicing the unit by not only repairing it, but also taking great efforts to maintain the originality of the unit. He was incredibly thorough and detailed with his work, and kept me informed every step of the way. I would absolutely call upon Bill for his services in the future and would highly recommend him to any audio equipment enthusiast! H.MC., MI, March, 2020

 


 

Beogram RX2 Turntable - Bill is a professional and absolutely a pleasure to work with. He did great job repairing a non functioning turntable that had been in storage for over 20 years! He was very excellent in communicating every step of the way and even reached out afterwards to make sure I was happy with his work. I would highly recommend Bill to those who are looking to restore or repair their vintage pieces. D.R., MI, Feb, 2020

 


 

Marantz 125 Tuner - I will be very short. Bill did my Marantz 125 tuner; he cleaned it and fixed it. He did a beautiful job. Personally I recommend him. Bill is a good man. J.R., PA, Jan, 2020

 


 

McIntosh MA-6100 integrated amplifier - The integrated amp was sent for inspection and repair. Failed parts were identified and replaced. Additional circuits were installed to allow bias adjustment. A new faceglass was purchased from the OEM and installed. When I arrived to pick up the amplifier, I was stunned at how well the unit had been cleaned and presented. The amp sounds wonderful and I am very pleased.

I have had several units repaired by Bill. What I find appealing is his thorough inspection and testing of the units. His communication is excellent. He always calls to tell what he has found and offers options for how to address the issues. The customer is always in control and has the final say.

Bill's knowledge of the equipment is amazing. He knows which repairs are necessary and which don't add value. Highly recommended. M.K., MI, Nov, 2019

 


 

Sansui BA-3000 amplifier - I received my Sansui BA-3000 about 15 years ago in a trade. It had a rough history but still played well. While listening at a moderate level the right channel blew and took all 4 drivers in my Infinity Monitor 2a's with it. My go to electronics repair guys would not touch this unit. After a desperate search I found Cherish44. Upon reading testimonials from other Cherish44 customers I decided to take my Sansui to them for repair. Not only did the Sansui get repaired, it was restored to better than new output. I have been listening to it for several weeks now and I am still amazed at the incredible sound stage. It has never sounded this good! I find myself searching my music collection for songs I want to hear again. I hear clarity in the instruments and voices I have not heard before. I am extremely satisfied with the quality of workmanship and the resulting sound. I have asked them to do the same thing with my Accuphase P-300 stereo amplifier. I would recommend Cherish44 to anyone who has a high end amplifier that needs to be brought back to original specifications. - G.G., MI, Oct,  2019.

 



Sansui BA-2000 amplifiers (two units)
- I asked Bill to service two BA-2000 amplifiers for me, both of which were operating poorly on only one channel. I looked all over the Internet to find someone capable of doing the work on these units properly, only to find Bill located about a mile from my home.

The work he did was exceptional. Bill carefully surveyed each unit and reported to me on their condition, providing pictures of what he found. He did great work on both units and they are absolutely superior units today thanks to his excellent work. At each step of the repair process he kept me updated as to the status of the work and we discussed decisions that had to be made regarding the repairs together. It took some time to get the work done, but Bill was up front about that and his estimates of time were reasonably accurate. In the end, the result was worth it and I have asked him to repair several more units.

I highly recommend Cherish44 if you have equipment that deserves the very best service. You won't be disappointed. - N.C.W., MI, Aug, 2019

 


 

Pioneer SX-850 Receiver - I want to thank Bill Ersoy again for all the time he invested in me and my SX-850. In the beginning of this project, I had concerns about sending my SX-850 across several states instead of using a local shop. Bill's passion to restore and enhance stereo equipment is the reason I will use him for all my music projects in the future.

There is a big difference from just repairing a unit to restoring a unit. The care given my SX-850 and the communication during the work performed was outstanding in today’s business world. Bill Ersoy is a rare talented professional. I am very pleased and wished that I had not waited 20 years to restore my SX-850. Thanks again Bill. - D.H., NC, July, 2019

 



Marantz 2270 Receiver
- I am very happy with the results of Bill's work. He fixed all of my issues and upgraded some components. My Marantz 2270 looks beautiful and sounds beautiful, as well.

I was a little reluctant to take the plunge, but after talking to Bill, I felt confident that my unit would be in good hands. I was not disappointed!

Living close, I was able to meet Bill in person and I could see his commitment to do the best possible job that could be done. He did not cut corners on any detail and he was committed to making every detail perfect as possible.

While working on the unit, he kept in contact and discussed what was needed and made recommendations, but he never assumed anything, he always communicated all details. When I picked my unit back up, Bill showed me all of his work and gave me all the old parts.

I would definitely recommend Cherish 44 for any restoration of vintage audiophile equipment! - J.O'B., OH, Mar, 2019

 


 

Marantz 2130 Scope Tuner - Very professional and excellent service; I am impressed. The service cost was less than expected.

Excellent diagnosis of the problems with my tuner. The repairs and restoration resulted in a better than new tuner at about 1/2 the cost of local shops. I am sure that Bill at Cherish44 gave me a better tuner than the local shops where I would pay about twice as much.

Probably, when I can afford it I will send Bill my Marantz DC170 for refurbishment. - L.Z., GA, Dec, 2018

 



Mitsubishi DA C-20 - 
"Concerning my Mitsubishi DA-C20 Pre-Amp Tuner which Bill has recently returned to me. Being a 30 year old unit it was out of calibration in the tuner section and needed work in the pre-amp. Bill has once again satisfied me by overhauling and restoring a classic piece of Hi-Fi to probably better than original. It is clean and crisp with superb sensitivity and separation and I could not be more pleased. I know that once Bill has worked on one of my units I need never worry about it anymore.

I have dropped off another C20 for similar work and this weekend I will hand over one of my Mitsubishi DA-A15DC Dual Monobloc 150w/ch RMS amps for complete refurbishment. I am really looking forward to hearing the results.

If you are looking for a "go to guy" for the absolute best quality and professional services to suit your audiophile needs then look no further than Bill Ersoy.

As a point of further interest I have recently been chatting to several others around the country who know Bill and each one is as equally satisfied as I am."

Bill, I am always very satisfied and confident in the machines you work on and return to me. Thank you.

Best wishes,  - I. J. H., MI, Dec, 2018

 


 

Pioneer SX-850 - I had the opportunity to hear Bill's modified Pioneer SX-850 while delivering my tube McIntosh units MC240, C11, MR71 for service. Bill is enthusiastic about the performance of his modified Pioneer for a very good reason.  It sounds awesome!

It competes on equal footing with gear costing many times more. My main system is a McIntosh MC 275, C-22 60th Anniversary preamp and an MR 71 tuner. The Pioneer sounded great and compared favorably. Detailed, crisp, and musical.  Great tuner too!  All in a lot smaller and far less costly package than my MC components.  If I wanted to condense my system size and do it on a budget of $1500 or less the modified Pioneer would be tops on the list. - S.K., MI, Nov, 2018

 


 

Marantz 510 M, Marantz 3600 - I contacted cherish 44 after I looked them and others up online to see who I wanted to work on my classic Marantz stereo equipment. I read many testimonials about their outstanding work. They care about the equipment and the work they do is the best. I have had many conversations on the phone and in e-mails about what was best for my equipment. Cherish44 is THE number 1 place to get great stereo equipment repaired or serviced in my opinion. My Marantz equipment never sounded better...Thank you Bill for your service. You are the best! - S.R., OR, Sept, 2018

 



Marantz 510 M - 
I am a dilettante collector of Marantz and McIntosh equipment from before the true digital evolution in equipment. I had acquired the mentioned amplifier, knowing it needed some work. Perusing forums, I ran across Cherish 44, and contacted them (Bill Ersoy). After sending my amp to him, the real story began. The amp was damaged in transit. Bill contacted me, and (short story) worked through the documentation and assessment of the extent of the new damage and the pre-existing condition of the amplifier. It was extensive. I did not think that the amp was worth salvaging. Bill, however, felt it could be worked on, and prevailed.

I am glad he did. Over the next year he patiently disassembled the elements of the amp. At each critical step he contacted me, sent photographs, explained my options for continuing with the repair, listened to my questions and concerns, and proceeded with our mutually agreed-upon plan. The rebuild was comprehensive. In addition to re-capping, all 64 transistors needed to be replaced. The before-and-after pictures document a change from a dingy, non-operable affair, to an essentially re-issued component.

The visual appearance and sonic performance of the repaired amplifier are stunning. My experience with Mr. Ersoy and Cherish 44 is only positive. He is a professional, who is interested in explaining critical information without economic bias, and his goal was the same as mine - restoring the amplifier to its full potential.

If you have a component that he is willing to take on, I cannot recommend his services more highly. - F.B., NM, Aug 2018

 



McIntosh MAC4100 Receiver, McIntosh MR78 and MR71 Tuners -
Bill Ersoy of Cherish44 deserves the highest respect. Bill is one of the subscriber service vendors at audiokarma.org. It is a pleasure to know this fine man.

I have some current and vintage McIntosh components. They are immaculate, thanks to Bill. I am very proud of them.

Bill serviced a prized McIntosh 4100 receiver for me. Outstanding results. Dependable and beautiful.

My McIntosh MR78, with Modaferri modifications, is perfect. Thanks to Bill.

Then he took my McIntosh MR71. With Bill’s skill, talent, and passion, for audio electronics, especially McIntosh, I have a McIntosh MR71 masterpiece! This MR71 is above and beyond expectations.

Thank you Bill for your audio passion and superb service. Thank you for explaining so much about electronics. Thank you for your quest to provide the best service possible with the best possible parts. – D.V., Ontario, Canada, May, 2018

 



Marantz 2225, Marantz 2215B, Fisher FM-100B, Marantz 1152DC -
I am a returning customer of Cherish44. I had a Marantz 2225 which I had been using for about two months before I brought it to Cherish44. When I got it back it sounded so good. Particularly the FM reception after the alignment at Cherish44 was better than the factory alignment.

Then I brought my Marantz 2215B in to have it inspected and aligned. After the service and tuner alignment it was picking up many FM stations with only a simple dipole antenna.

Next was my Fisher FM-100B tube tuner. I brought it to Cherish44 for a rebuild. Well, when it came back I could hear the rich sound of a tube tuner; what's more, it pulled in a huge number of stations with great clarity.

What was next was my Marantz 1152DC which I had for about a year. Sometimes it would drop out a channel or would cut out completely while turning hot, real hot just like a tube amplifier despite being a solid-state device. The 1152DC, too was rebuilt by Cherish44 and it is now about three weeks that it is back home. It does not overheat and it sounds so good. The sound-stage is unbelievable; I can hear vocals, music instruments, and background sound with exceptional clarity and sweetness. The 1152DC is now paired up with my McIntosh MR 77 tuner.

Here is another reason why I will continue to bring my stereo pieces to Cherish44. Whenever I have questions about stereos, Cherish44 and Bill are always happy to help. A big thank you to you Bill and Cherish44. – J.L., Ontario, Canada, April 2018

 



Sansui 9090DB -
  I have been a 40 year consumer of Vintage Stereo Equipment including Pioneer 828, Sansui BA-5000 amp, Sansui CA-3000 pre-amp, Sansui 9090DB, Sansui 9090 (non-DB), JBL Century 100’s, Klipsch, BIC Venturi Formula 4s and 6s, JBL 4311s, JBL 4312s, plus vintage McIntosh components.

I have used Vintage Audio Repair “Specialists” in Southern California and Long Island, NY. None of these repair operators ever really fixed the units that needed work. They all came back with some unresolved issues.

Cherish44 is different. They go deep into the technical side and the equipment is returned as good as new. They take time to do it right. Cherish44 restored my desire to own and listen to these amps and receivers. - D.R.W., CA, April, 2018



Marantz 2325,  Quad 405-2,  Quad 34,  Panasonic RF 9000 -  
If you are reading Bill's reviews then you need look no further for a business to restore your beloved piece of Audio history to its full potential.

I have entrusted my equipment to Bill's masterful hands for nearly two years now and his most recent projects have been a black faced MARANTZ 2325 receiver, a PANASONIC RF 9000 multiband receiver, a QUAD 405-2 amp, a QUAD 34 pre-amp and more recently a set of MITSUBISHI DA-M10 power meters.

In every instance the equipment has been returned to me fully functional and meeting or exceeding OEM specifications and my own expectations. Bill's quality of work is exceptional and the results are totally satisfying.

For me, Bill is my one and only reliable resource for pure perfectionist work.

Bill will review your piece and report back to you in full detail exactly what he has found and what he recommends for repair and restoration. At all stages of his work the communication is exemplary and very comforting so that you can be confident knowing that your "baby" is being well cared for.

This past weekend I delivered a MITSUBISHI DA-C20 tuner/pre-amp to Bill and shortly he will also be receiving the matching DA-A15DC amp and another set of DA-M10 power meters.

Cherish44 is your very best choice... - I. J. H., MI, Mar, 2018



Marantz 2385B Receiver -
I recently entrusted Cherish44 to repair and restore my precious Marantz 2385 (I love this receiver).

When it was returned to me, I was amazed. Inside and out it looked like new and the performance is at least as good as when it was new. Most notable was the performance of the tuner. It is able to pull in even distant, weak stations with strength and great clarity. The tuner’s performance, I believe, is better than it has ever been. The apparent care and meticulous attention to detail by Cherish44 during the restoration was astounding. – P.R., MI, Feb, 2018



Marantz Model 250 Power Amplifier
- Bill, the 250 is outstanding !! The sound quality is excellent. My Marantz 3300 is next for service.

Thanks Bill for your professional work and attitude. Looking forward to continuing our electronics relationship. The best to you !!! – E.G., SC, Jan, 2018



Marantz 2265B Receiver
- Hello Bill, I just wanted to thank you for the magnificent restoration work you did on my Marantz 2265B receiver!

I bought this unit new in the late 1970`s. After your restoration the fidelity of the 2265B is outstanding! I could also instantly tell that the power output exceeds that what it was when new.

The FM tuning section has now more receiving strength thanks to your excellent alignment of the system. The meticulous cosmetic and technical restoration work you performed for me is absolutely outstanding, and I could not be happier! It’s like being reunited with an old friend again. It is truly rare to find this kind of expert service work anywhere these days, especially on vintage audio equipment. I can’t thank you enough.

If you truly love music and your audio equipment as much as I do, then don’t hesitate to contact Mr. Bill Ersoy at Cherish44 Labs and Studios. His thorough inspection and one on one repair approach to each unit is second to none! You will not be disappointed. - J. R., ND, Dec, 2017



Harman Kardon Citation 14 Tuner -
I can’t tell you how pleased I am since Bill Ersoy at Cherish44 has made a real Harman Kardon Citation 14 from two eBay buys... Sounds just wonderful... Even better than my antique Citation 111... It looks great... And the sound is so crisp and clean!

Working with him over the weeks took time to make it, but it was a pleasure... I felt like I was looking over his shoulder...  Waiting and working with him was more than well worth it...

This is truly an electronic repair group that takes real care of all details... Real precision was what I wanted and what I have received. - F. L., DC, Dec, 2017


Fisher Studio Standard RS-2010 - 5 star, nobody like Cherish44!  If you need vintage stereo service, you found them. - J.A., OH, December, 2017

Marantz 2230 - I purchased our Marantz 2230 in 1972 at the audio/photo store on the US Army Base where I was stationed in West Germany. Over the years the receiver developed a number of issues and lost its ability to create the great sound it was once known for. With so many years having passed since these classic receivers were made, it is extremely difficult to find anyone to repair, much less restore, these receivers to their former glory.

Bill Ersoy of Cherish44 is the rare exception. What Bill did for our Marantz was really a restoration rather than a repair. We are pleased to once again be enjoying the Marantz. The result exceeded our expectations. I would not hesitate to recommend Bill. He will evaluate your receiver and give an honest appraisal both as to the possibilities and cost of restoration. -
D and D / MI, October 2017


Telefunken TR-600 - I have known Bill for a few years now and consider him a good friend. He has impeccably restored a few units for me already.

I've recently sent Bill a real challenge. I acquired a beautiful and rare Telefunken TR-600 Receiver with some issues years back and always wanted to get it restored but couldn't find a tech that I completely trusted to take on the job. Well, all I can say is that Bill has somehow done it again. I was amazed when I saw the unit when Bill was done, and was floored when I hooked the Large Advents to it. The Telefunken came back to life!!

The receiver is now extremely musical and clear. I asked Bill to work on the tuner section for me and could not believe the improvement in separation, signal strength, and crispness of the FM stations. He also somehow brought both dead VU meters back to life (he still won't tell me how he did it LoL).

Bills attention to detail, knowledge, experience and excellent communication are his biggest assets. He was there for me during the entire restoration, giving me options and honest advice on how to proceed. Just like my auto mechanic with whom I have become friends with over the years, because he is honest, fair, and genuinely cares about my children who are riding in the car, I trust Bill with my other "Children" 🙂

Thanks Again Bill for another amazing job, and I look forward to our next project together. - C.T., Ontario, Canada, September, 2017


Marantz Model 2600 Receiver -  Hello Bill,  I could not be more pleased with the work performed on my Marantz 2600. What a difference now that all the gremlins are gone.

The original assessment of the unit was spot on. The conversations with Cherrish44 on the ongoing progress and solutions were unusual in today's environment of quick fixes. I learned a LOT about the history of Marantz receivers and why/how things were done in the 70's.

When looking for someone to work on the unit I got a lot of I can do that for $600 or $1500. You said hard to tell without looking and going over the unit from end to end. That was sure the right answer and I am SURE I made the right decision.

I find it hard to turn it off as the butter smooth sound of a Marantz 2600 (600 watts) fills the house (and the neighborhood).  The BEAST is back playing great tunes again. If anyone is looking for a very professional restoration with incredible results Cherrish44 is the place.  Thanks for everything. - M.H., MD, September, 2017


Pioneer Model 950 Receiver - I would like to take some time to recommend Bill and Cherish44 as your ultimate and final choice for quality and professional audio repair and upgrade. Bill is such a nice guy to meet and work with, a man dedicated to his work and the resulting performance from equipment he has worked on is stunning.
Based on the work he did on my SX-950 he now has my Quad 405-2 amplifier, Quad 34 pre-amp, Marantz 2325 receiver and a Panasonic RF-4900 professional multi-band receiver. He will shortly also get my McIntosh MR-78.
Look no further, Bill and Cherish44 are the ultimate resource. - I.J.H., MI, July, 2017

Marantz Model 150 Tuner - I sent Bill my Marantz 150 for service. After reviewing the unit, Bill contacted me to discuss what he had found and to put together a plan for refurbishing the unit. Bill also took the time to explain to me the type of antenna that would work best with the unit.  After receiving the unit back and purchasing the suggested antenna the sound and stereo separation is nothing short of amazing. I have Sirrus XM satellite in the house and the stereo separation of the 150 is better than the satellite. Bill now has my Marantz 250 and will be getting my Marantz 3300 for service. What I think is unique about Bill is the communication, customer service, and time he will take to discuss and explain the plan he has for your unit. Bottom line...If you have a vintage stereo unit, or any unit for that matter, Bill is the ONLY one you want working on your gear. - E.G., SC, July, 2017


Sansui 5000X Receiver - Bill Ersoy of Cherish44 repaired our Sansui 5000X receiver. While the repair of the Sansui was quite efficient, the process from start to finish was lengthy due to the demand for Cherish44’s work. This latter consideration speaks to the confidence to do quality work that Cherish44’s clients have in the business. In the end, the result is worth the wait.

Once underway, the work proceeded smoothly with good communication from Bill. General cleaning, various alignments and several parts replaced summarize the undertaking. Following were various tests of the unit to be certain that the Sansui was operating at its peak. Bill was meticulous in his approach and implementation, even considering the type of speakers and speaker wire to be used with the Sansui.

Bill’s concern is with the sound produced by the equipment, not just with repairing its components. In our case, the final result was a vintage receiver refurbished to optimum performance. ​-  J.A. /  S.A.,  MI, June 2017


Marantz 2120 Tuner - I just want everyone who follows feedback to know that your repair/renewal of my Marantz 2120 tuner has exceeded expectations and it sounds better than every other tuner I have....Carver & HK Citation...what great care and standards Bill has and applies to his work... - F. L., DC, May, 2017


McIntosh MR 71 Tube Tuner - Exemplary expertise and results in servicing McIntosh tube tuner MR71 ++++++++++   G.L.T., MI, May, 2017


Atma-Sphere M50 Tube Power Amplifier Pair - Outstanding results in servicing high-end tube amp pair Atma-Sphere M50 ++++++++   G.L.T., MI, May, 2017


Marantz 2270 Service As a Birthday Present - The birthday went very well, and the rejuvenated Marantz was a big hit, everyone oooh-ed and ahhh-ed.  My Dad is at an age where he needs little and wants almost nothing, but the receiver really hit the mark, thanks to your skills and effort. - M.M., CA, April, 2017


McIntosh MR78 Tuner - Hi Bill,  the McIntosh MR78 you have serviced is a peach. It is like silk. The sound is superb. It is very quiet. It has full range along with very low distortion. I know many people think there are better tuners around. I would like to hear them! - D.V., Ontario, Canada,  April, 2017


Fisher 800B Tube Receiver - Hi Bill, Yes! I've been listening to it throughout the week. It's spectacular. It is absolutely dead silent and plays music very sweetly. I am very pleased with the work you've done and I was happy to leave very positive feedback for you on eBay. Thank you for your detailed and skilled work on it. It is the prize of my collection. - R.F., MI, February, 2017


Pioneer SX-950 Receiver - Hi Bill, I bought a SX-950 here on eBay. Wanted to have it sent to you from person I bought it from. I want you to replace parts as needed. Thanks G.C.      Ps. My Sansui 7070 you refurbished in 2011 is still going strong... - G.C., TX, August, 2016


… in every instance of each audio project submitted to Cherish44, Mr. Ersoy has exceeded our expectations, and in a manner fair to all principles involved. From our requests for conformance to purchased component specifications reporting to improved redesign of existing audio component circuitry Mr. Ersoy has become a valued partner in our ability to better serve our customers... - A.J.B., OH


... I am an audiophile and a collector of classic vintage audio equipment. My extensive collection includes stereo receivers, power amplifiers, preamplifiers, turntables, cassette decks, tuners, and loudspeakers. I select the units I acquire very carefully, evaluate my units thoroughly, and proceed with service activities on these units with the best possible service alternative available near or far, that is known to me. Cherish44 is the service provider for my entire Marantz collection. Here is why.

Cherish44 under the management of Bill Ersoy has the ability not only to service my units, but also the exceptional skill to improve them if and as needed in such a way so that

- The original sound color of my units which I enjoy so much is retained
- Design and/or assembly related weaknesses of my units are eliminated
- My units are taken performance-wise well beyond factory specifications

Through my observations and conversations with Bill Ersoy I understand that strict and continuous supplier management, research and development management, operations management, and last but not least quality management are key elements in Cherish44’s most successful approach to my classic audio units. In my opinion it is this organized and combined managerial approach which enables Cherish44 to produce consistently highest possible results in this field.

In my opinion advanced technical knowledge and excellence in management are not the only requirements for successful customer service. A most important ingredient is honesty combined with truthful consultation. Over time I made the experience again and again that the information I was provided with by Cherish44 on my units was nothing but the truth itself... - D.V., Ontario, Canada


...I am a customer of Cherish44, I like music, and I am the owner of a pair of well-known Klipsch P39F loudspeakers. I am a collector of high end vintage audio equipment and I got interested in the Sansui AU X1 amplifier. It’s a hard to find amplifier and one of Sansui’s best. Finally I was fortunate to acquire one.

After a while, my AU X1 stopped working. I took it to a local repair service provider and asked for help. The unit was inspected and I was informed that they were not willing to service it due to the complexity of the unit, amount of damage, and lack of test equipment. Having received this let down, I started a search on the internet for another service provider.

I found out that the unit was one of the most difficult amplifiers to service. Finally I was able to locate a service provider in Long Island, NY which gave me hope, as they were known for their competency in servicing vintage units manufactured by Sansui. With that, I shipped my unit to Long Island, NY. Around 3 months later upon my follow up, I learned that no progress was made in servicing my unit. They asked for additional time, which I gave. Three more months passed and not having heard back, I contacted them once again. This time I was informed that the damage in my unit was beyond repair. They suggested taking apart the unit and selling it for parts on the aftermarket. I was not willing to accept this and asked them to wait until further notice.

Once again I started to search for another service provider. This is when I found Cherish44. I contacted them and talked to their manager Bill Ersoy. He was welcoming and invited me to send in my AU X1 for an initial inspection. A week later, my amplifier arrived at their facility. A short while later they informed me of what the problems with the unit were. They also informed me that a restoration of the unit was possible. I gave them the green light and my Sansui AU X1 was added to their wait list. In about 4 months, they started the restoration. The restoration took 3 months and my unit was shipped back to me in May 2013, complete with a service and performance report, and all disassembled and replaced parts.

I was impressed to find out that my unit was now not only fully compliant with the manufacturer’s original specs but was capable of delivering a wonderful soundcolor as well. Since then, I have been using the amplifier… As far as I know, Cherish44 is one of the few service providers for the Sansui AU X1 in the world. Their customer communication is also top-notch. Bill Ersoy took the time to explain in detail what was being done with my unit while the restoration was proceeding. Cherish44 means great service and management... -  S.R., Ontario, Canada

 

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